Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Identify potential issues by using the Health Dashboard for Direct Routing

The Health Dashboard for Direct Routing measures two main items in your Teams environment when you've deployed an on-premises solution connecting SBCs to your Direct Routing interface. These two measures are as follows:

  • The health of connected SBCs
  • Information about connected SBCs

For example, this dashboard would be helpful in analyzing dropped call information. This is also the place where, in Chapter 12, Managing Phone Numbers, we set up SBCs, PSTN usage records, and voice routes to be used with voice routing policies.

The Health Dashboard can be found via Microsoft Teams admin center ( | Voice | Direct Routing. It consists of a Health Dashboard summary, and then areas for SBCs, voice routes, and PSTN usage records.

The Health Dashboard summary shows the following:

  • Total SBCs
  • Voice routes
  • SBCs with issues

The SBCs section...