Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
1
Section 1: Plan and Configure a Microsoft Teams Environment
8
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
13
Section 3: Manage Calling and Meetings in Microsoft Teams
19
Section 4: Mock Exam and Assessments
21
Chapter 17: Mock Exam Answers

Practice questions

  1. An auto attendant can read typed text aloud for greetings and menu options so that you don't need to record (and re-record) and upload audio files. True or false?
    1. True
    2. False
  2. You've been asked to create a general service desk number that features an automated greeting and hold music when users call. The call must not have menu options once the call is received by the service desk. You'll need to create at least three of the following items to accomplish the goal – what are the most appropriate items to create (select all that apply)?
    1. An auto-attendant
    2. A call queue
    3. A call park
    4. A resource account
    5. A service number (call queue type)
    6. A service number (auto-attendant type)
  3. Your users need to be able to place a call on hold, then transfer it to other users. What do you create for those users who need that ability?
    1. Caller ID policy
    2. Call park policy
    3. Calling policy
    4. Voice routing policy
  4. You have a certain set of users in the organization who should...