Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
1
Section 1: Plan and Configure a Microsoft Teams Environment
8
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
13
Section 3: Manage Calling and Meetings in Microsoft Teams
19
Section 4: Mock Exam and Assessments
21
Chapter 17: Mock Exam Answers

Multiple-choice questions (20 questions)

  1. What can you use to investigate call quality issues?
    1. Network planner
    2. Teams client debug logs
    3. Teams usage reports
    4. Call analytics
  2. As the Teams administrator for your organization, you've been asked to create a hotline that will reach any available help desk associate. How can this be accomplished?
    1. Create a call queue.
    2. Create an auto attendant.
    3. Create a resource account.
    4. Create a conference bridge.
  3. As the Teams administrator for your organization, you've been asked to help automate some of the work done by the organization's phone operator to reduce their call volume and wait times. You'll need to give callers the ability to press a number corresponding to their request type to make sure that they're routed to the right individual or call queue. They should still have an option to speak to the operator if they wish. What should you create to accomplish this?
    1. Create a call queue.
    2. Create an auto attendant.
    3. Create a call...