Chapter Review Questions
The following questions are designed to check that you have understood the information in the chapter. For a realistic practice exam, please check the practice resources in our exclusive online study tools (refer to Chapter 29, Accessing the online practice resources for instructions to unlock them). The answers and explanations to these questions can be found via this link.
- In a rapidly evolving technology company, a new software update is about to be implemented that could have a significant impact on the efficiency of customer support operations. What component of change management is essential to ensure that customer support operations are not adversely affected by this update?
- Ownership
- Test results
- An approval process
- A maintenance window
- In the context of digital security, what designation is attributed to a record of explicitly authorized entities or actions that shape a meticulously controlled environment?
- Cryptography
- Threat actors
- An allow list...