Book Image

CompTIA A+ Practice Test Core 1 (220-1101)

By : Ian Neil, Mark Birch
Book Image

CompTIA A+ Practice Test Core 1 (220-1101)

By: Ian Neil, Mark Birch

Overview of this book

CompTIA A+ certification is a trusted credential that’s highly sought after by professionals looking to prove their mettle in today’s digital world. This book will provide you with exam-oriented practice material mirroring the A+ exam’s level of difficulty to prepare you for every challenge that the exam might throw at you. This book is a compilation of hundreds of carefully curated practice questions on each domain, including mobile devices, networking, hardware, virtualization and cloud computing, as well as hardware and network troubleshooting. The realistic tests are designed in a way to help you accelerate your preparation to achieve the industry-celebrated A+ certification. By the end of this practice book, you’ll be well-prepared to pass the CompTIA A+ Core 1 (220-1101) exam with confidence.
Table of Contents (11 chapters)

Chapter 5: Hardware and Network Troubleshooting

5.1 Given a scenario, apply the best-practice methodology to resolve the problem

  1. The correct answer is C. The first stage is to identify the problem with the printer and ignore any solution that a user gives you. After this, you will establish a possible cause, and then test the theory and implement a plan of action.
  2. The correct answer is C. The junior administrator has violated company policies. The standard operating procedure would state that any server updates should be done out of hours. They did not carry out patch management as that would be an enterprise solution. They just applied a single update to a single server. They did not communicate with users, which is a poor practice but not the main reason for the incident. Since there was no incident before they patched the server, it is not the troubleshooting process we need to look at; therefore, we can rule it out and establish a plan of action.
  3. The correct answers...