Book Image

CompTIA A+ Practice Test Core 2 (220-1102)

By : Mark Birch, Ian Neil
Book Image

CompTIA A+ Practice Test Core 2 (220-1102)

By: Mark Birch, Ian Neil

Overview of this book

The CompTIA A+ Core 2 certification validates the knowledge you need to support common operating systems and software installations. This book tests the skills essential for you to secure computing environments and troubleshoot common computing issues, while adhering to operational procedures through practice questions. Using proven techniques to test a candidate's knowledge of Core 2 (220-1102) exam objectives, this book will ensure that you're well-prepared to pass the exam on your first attempt. The chapters in this book comprise multiple-choice questions at the same level of difficulty as those you’ll find in the official exam. All the questions are broken down into different chapters according to each exam domain, finishing with a 90-question mock exam to prepare you to confidently take the real exam. The chapters are designed in a way to not only test your knowledge, but also your ability to handle pressure during the exam. By the end of this practice test book, you’ll be well-prepared to pass the CompTIA A+ Core 2 exam with confidence.
Table of Contents (10 chapters)

Practice Exam Questions

4.1 Given a scenario, implement best practices associated with documentation and support systems information management

  1. A company is implementing regulatory compliance requirements for its documentation and support systems. It wants to ensure that users are informed about the organization’s policies and procedures before accessing the system. Which of the following best practices should it implement?
    1. Password complexity rules
    2. Network segmentation
    3. Splash screens
    4. Incident reports
  2. A helpdesk team is responsible for documenting and reporting any incidents that occur during their support activities. Which of the following documents should they use to record detailed information about each incident?
    1. Knowledge base articles
    2. Splash screens
    3. Incident reports
    4. Service-level agreements
  3. Which of the following is an example of a best practice for complying with regulatory requirements related to incident reporting?
    1. Implementing splash screens on all company devices...