Book Image

CompTIA A+ Practice Test Core 2 (220-1102)

By : Mark Birch, Ian Neil
Book Image

CompTIA A+ Practice Test Core 2 (220-1102)

By: Mark Birch, Ian Neil

Overview of this book

The CompTIA A+ Core 2 certification validates the knowledge you need to support common operating systems and software installations. This book tests the skills essential for you to secure computing environments and troubleshoot common computing issues, while adhering to operational procedures through practice questions. Using proven techniques to test a candidate's knowledge of Core 2 (220-1102) exam objectives, this book will ensure that you're well-prepared to pass the exam on your first attempt. The chapters in this book comprise multiple-choice questions at the same level of difficulty as those you’ll find in the official exam. All the questions are broken down into different chapters according to each exam domain, finishing with a 90-question mock exam to prepare you to confidently take the real exam. The chapters are designed in a way to not only test your knowledge, but also your ability to handle pressure during the exam. By the end of this practice test book, you’ll be well-prepared to pass the CompTIA A+ Core 2 exam with confidence.
Table of Contents (10 chapters)

Chapter 3: Software Troubleshooting

3.1 Given a scenario, troubleshoot common Windows OS problems

  1. Answer: A

Explanation: Outdated device drivers are a common cause of BSOD errors in Windows. When drivers are not up to date, they can conflict with the OS, leading to system instability and crashes.

Incorrect: Options B, C, and D can also cause system issues, but outdated device drivers are specifically known to trigger BSOD errors more frequently.

  1. Answer: C

Explanation: Faulty RAM can cause BSOD errors, and the most effective solution is to replace the faulty RAM modules.

Incorrect: Cleaning the computer’s cooling fans (option A) may prevent overheating issues but will not directly address RAM-related errors. Updating the anti-virus software (option B) is unrelated to RAM errors. Re-installing the operating system (option D) is a more extensive troubleshooting step and is usually not required for resolving RAM-related BSOD errors.

  1. Answer...