Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
2
Configuration Manager Monitoring Workspace and Log Files
Index

The Configuration Manager console


It seemed only right that we should give the Configuration Manager console a mention as, regardless of PowerShell, it is still the most widely used method of accessing the product. There is a little bit of troubleshooting we can do for the console itself, but further than this we can use the console to troubleshoot other aspects of our Configuration Manager site at a deeper level.

Troubleshooting the console

Some people may not realize that the Configuration Manager console is a 32 bit application; therefore, we won't find it in the same place as our site installation when we are looking for log files. The default installation location for your console is in the Program Files (x86) folder:

  • 64 bit OS: %ProgramFiles(X86)%\Microsoft Configuration Manager\AdminConsole.

  • 32 bit OS: %ProgramFiles%\Microsoft Configuration Manager\AdminConsole.

In this folder, we will see the AdminUILog folder that contains the available log files for Configuration Manager:

  • AdminUI.ExtensionInstaller...