Discovery is a plugin within ServiceNow that helps in exploring a given network and identifies the interdependencies between the infrastructure components. Individual infrastructure component is refered to as configuration item or CI.
Some of the discovery's capabilities include the following:
- It is able to discover and track assets and manage them
- It is able to find the application to infrastructure or application to application dependencies
- It is able to support the change management to do impact analysis by identifying the impact through the related configuration items
- It is able to identify new CI to populate the CMDB
- It supports the Service Mapping to map the business layer
The discovery application can find the following infrastructure elements in the network:
- AIX systems
- ESXi servers
- HPUX systems
- Linux systems
- Linux Kernel-based Virtual Machines (KVM)
- Apple MAC systems
- Netware
- Solaris systems
- Solaris zones
- Virtual machines
- Windows systems
- Apache web...