You have learned how to create workflows, write client-side and server-side scripts, design workflows, and how to debug different server-side and client-side scripting features. In this chapter, you will learn the different administration options and advanced features available in the platform.
The ServiceNow platform offers many features to improve the performance and overall functionalities of the ServiceNow applications. In this chapter, we will cover features such as table rotation, relationships, indexing and full-text search, and overriding field properties. We will also cover topics such as how to undelete records and override field properties in child tables.
In this chapter, we will cover the following topics:
- Relationships
- Overriding field properties
- Indexing
- Table auditing
- Restoring deleted records
- Database rotation and data archiving