When we open a record in the detailed view, we have an option to show related lists. Any two tables can have a logical relationship defined within the platform and appear as a parent/child pair via a related list. The relationship between two arbitrary tables can be used to create a related list that appears in the detail view of the form and displays a list of related records.
Examples of relationships that come defined in the platform include the following:
- Incidents by same callers: This relationship is defined in the incidents table, and it displays a related list to show other incidents opened by the same caller
- Member of groups: This relationship is applied to the users (
sys_user
) table and queries records from the groups (sys_groups
) table to display them as a related list in the user's detail form