Book Image

ServiceNow Application Development

By : Sagar Gupta
Book Image

ServiceNow Application Development

By: Sagar Gupta

Overview of this book

ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications
Table of Contents (21 chapters)
Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface
Free Chapter
1
Introduction to ServiceNow

Chapter 14. Job Scheduling and Data Export-Import

You have learned how to create workflows, how to write client-side and server-side scripts, and many different features of the ServiceNow platform, including user and table management. As we approach the final part of our book, you will now begin to learn some of the advanced scripting, integration, and administrative features available in the platform. In this chapter, you will learn about some administrative tasks that a developer must be aware of, such as scheduled script execution and data export and import.

In this chapter, you will learn how to run scripts in the background and how to export and import data. More specifically, you will learn the following topics in this chapter:

  • Scheduled script execution
  • Exporting data
  • Importing data using Import Sets
  • Configuring transform maps
  • Using scripts to process import data