The advanced server-side techniques we have seen can be used in a number of ways, and you will find advanced server-side scripting to be some of the most common in the ServiceNow platform.
Now that we have seen where to write our advanced server-side code, we can have a look at some further examples to solidify our understanding.
Let's have a look at a script include example first. We will write a script to return the active tasks of a requested item. This can be helpful for letting users know which tasks need to be completed for an item to be fulfilled.
First we will take a look at the script include code:
var item_utils = Class.create();
item_utils.prototype = {
initialize: function() {
},
getActiveTasks: function getActiveTasks(item) {
var tasks = [];
var task = new GlideRecord('sc_task');
task.addQuery('request_item', item.sys_id);
task.addActiveQuery();
task.query();
while (task.next()) {
tasks.push(task.number.toString());
...