Book Image

Salesforce.com Customization Handbook

Book Image

Salesforce.com Customization Handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Summary


In this chapter, we went through an overview of Salesforce as well as its architecture. We discussed Salesforce's various products and its available editions on the market. We also discussed how Salesforce improves the ROI experience. We learned different ways to streamline your Sales process and improve collaboration in your organization. At the end, we discussed how to create a developer account and learned its benefits and limitations. In the next chapter, we will go through various organization setup concepts such as setting up a company profile and user management concepts such as setting role and profiles for your organization.