In this chapter, we went through an overview of Salesforce as well as its architecture. We discussed Salesforce's various products and its available editions on the market. We also discussed how Salesforce improves the ROI experience. We learned different ways to streamline your Sales process and improve collaboration in your organization. At the end, we discussed how to create a developer account and learned its benefits and limitations. In the next chapter, we will go through various organization setup concepts such as setting up a company profile and user management concepts such as setting role and profiles for your organization.
Salesforce.com Customization Handbook
Salesforce.com Customization Handbook
Overview of this book
Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Getting Started with Salesforce
User Management and Organization Administration
Making Your Salesforce Data Secure – Security Settings in Salesforce
Domain Management, E-mail Administration, and Google Apps Settings
CRM Functions and Streamlining Business Requirements
Automating a Business Process
Concepts of Data Management
Reports and Dashboards in Salesforce
Chatter Configuration
Mobile Administration
Setting Up Deployment Processes
AppExchange – Extending Salesforce Functionality
Index
Customer Reviews