Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Installing applications from AppExchange


To begin understanding how to install an app from AppExchange, let's consider an example. Suppose the sales team of your organization has plenty of vCards (it may be on their mobile devices) and they want to import them into Salesforce somehow. A possible solution is that they can manually enter the details of each contact into Salesforce as contact records. They may also need functionalities to import and export accounts, leads, and contacts as vCards so that they can share the information with others in the team or sync with their mobile devices. Salesforce doesn't have any box feature for this so you need to have a custom development or download some apps from AppExchange and install them. It will be better if you get a free app. To install an app from AppExchange, follow these steps:

  1. Log in to your Salesforce account using your credentials.

  2. Click on the dropdown in the top-right corner and then click on the AppExchange link, as shown in the following...