In this chapter, we went through the concepts behind Salesforce AppExchange. At the start of the chapter, we discussed the AppExchange overview. Then, we moved on and discussed how to install an app from AppExchange in detail. We also explained the ways to uninstall an app from your organization. Next, we discussed a few key apps from AppExchange.

In this book, we have gone through various Salseforce.com concepts such as Sales Cloud and Service Cloud automating your business process using the workflow and approval process, and improving your organization data quality using validation rules. We also discussed how to use the data loader.