There are several steps in the process of getting the Microsoft Azure Backup Agent operational; this recipe will cover troubleshooting for the following scenarios:
Installation
Network connectivity
For a successful installation of Microsoft Azure Backup Agent, these prerequisites must be met:
The account that is being used to install Microsoft Azure Backup Agent is a member of the local Administrators group on the server or has been granted the similar permissions
Microsoft Azure Backup Agent is supported to be installed on Windows Server 2008 R2 SP1 operating systems and higher
Always use the latest version that you can download from the Microsoft Azure Management Portal
If the prerequisites are met and you are facing challenges with the network connectivity, you should start your troubleshooting by verifying the following:
Check whether you can connect to the Internet from your DPM server
Verify your firewall rules so that they allow communication...