Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
2
Configuration Manager Monitoring Workspace and Log Files
Index

Summary


Throughout this chapter, we have looked at the fundamental roles of Configuration Manager as the management point and the distribution point. We have looked at the workings of each role, which is beneficial to understand. This remains the most valuable fragment of information when troubleshooting. To think of the functionality provided by these roles, it can be surprising how simple the architecture really is. The HTTP codes that we discussed for the management points are transferable to other roles; however, they are probably most prominent on this role in particular. This is definitely information to remember for multiple troubleshooting purposes. We have also looked at common problems with both roles that are based both on personal experience and issues discussed within the Configuration Manager community across user groups and forums. As usual, there are a number of ways to troubleshoot these issues with various tools, and it is simply a matter of choosing the correct one, finding...