Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
2
Configuration Manager Monitoring Workspace and Log Files
Index

Application Catalog roles


Here we will cover both the Application Catalog website point and the Application Catalog web service point, as these roles are used together to provide the functionality of the Application Catalog to our end users. For clarification, this is the self-service web portal that our users can connect to in order to install the applications that we have made available to them. This should not be confused with the Software Center, which is available by default on all Configuration Manager client machines and allows installation of software that was made available to our device.

Application Catalog website point

Like many roles in Configuration Manager, this site role is a web application that is hosted on Internet Information Services (IIS) and therefore many of the same troubleshooting approaches used with any web application will apply. We can use the standard HTTP error code list from our troubleshooting toolkit in Chapter 1, The Configuration Manager Troubleshooting...