Book Image

VMware vCloud Director Cookbook

By : Daniel Langenhan
Book Image

VMware vCloud Director Cookbook

By: Daniel Langenhan

Overview of this book

VMware vCloud Director is an enterprise software solution that enables the building of secure, private clouds by pooling together infrastructure resources into virtual data centers. The tool enables self-service via a web interface to reduce the management overhead and offers amazing possibilities for production and development environments. Thus, the tool will ensure efficient management of resources with data center efficiency and business agility. "VMWare VCloud Director Cookbook" will cover a lot of ground, ranging from easy to complex recipes. It will not only dive into networks, data-stores, and vApps, but also cover vCloud design improvements, troubleshooting, and the vCloud API. "VMWare VCloud Director Cookbook" is split into different sections, each of which deals with a special topic in vCloud - from networks, to vApps, to storage and design. This book contains over 80 recipes with the difficulty levels ranging from simple to very advanced. You will learn how to automate vCloud easily and quickly with the API, and also learn how to isolate a vApp and still fully access it without risking the network. Design considerations that need to be addressed while deploying the vCloud and more will also be looked into. "VMWare VCloud Director Cookbook" will make your life as an admin a lot easier by providing you with some good recipes that have been proven to work in small to large enterprises.
Table of Contents (16 chapters)
VMware vCloud Director Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Appendix
Index

Creating and uploading VMware support files


When you open up a case with VMware for support, one of the first things they will ask for are the support files. In the following sections, we will see how to create and upload them:

Getting ready

You need an SCP tool to transfer the files from vCloud onto your desktop, and you need an FTP connection to upload the files to VMware. If your vCloud Cell has a connection to the Internet, you may upload the files directly to VMware.

You will also need the support request number you have been given by VMware.

How to do it...

The process of creating and uploading support files is split into three tasks, obtaining the vCloud and vCNS support files, and uploading them.

Create vCloud support files

To obtain the vCloud support files, you normally have to execute the following steps on one individual vCloud Cell:

  1. Log in to a vCloud Cell.

  2. Gain root access, if you haven't gained already.

  3. Run the command /opt/vmware/vcloud-director/bin/vmware-vcd-support if you have multiple...