Book Image

Troubleshooting Citrix Xendesktop

By : Gurpinder Singh
Book Image

Troubleshooting Citrix Xendesktop

By: Gurpinder Singh

Overview of this book

Table of Contents (20 chapters)
Troubleshooting Citrix XenDesktop
Notice
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Common XenDesktop® launch issues


When a user hits the StoreFront URL, his credentials are processed to present him with a list of published resources and multiple checks are performed in the background to select the correct virtual desktop to which the user must be connected.

In the whole VDA launch process, if any of the checkpoints or tests fail, the desktop launch is denied to the user and he is presented with an error on his screen. There are multiple events that can be presented to users who are facing launch refusal. The details of the events are presented in the following table:

Event Description

Explanation

Resolution

No desktop machine is available (Event 1101)

This event is generated when a user requests for a desktop launch to be assigned in a delivery group where no desktops are available to serve the request. There can be a reason why desktops are not available or are in maintenance mode.

As a resolution, you need to make sure that there are sufficient desktops available...