Book Image

Troubleshooting Citrix XenApp®

Book Image

Troubleshooting Citrix XenApp®

Overview of this book

Citrix XenApp® is an application virtualization product from Citrix. It allows users to connect to their corporate applications from various computer systems and even mobile devices. XenApp® has grown into a complex software with ever-expanding infrastructures in place. Together with tight integrations with other systems such as Terminal Services, Active Directory, and other third-party authentication services, troubleshooting XenApp® has become more complicated. This book teaches you how to approach troubleshooting complex issues with XenApp® deployments and understand the problem, find a fix or workaround, determine the root cause, and apply corrective steps wherever applicable. The book progresses to give you an idea about the many supportive components that play an important role in XenApp’s application delivery model and should be considered while troubleshooting XenApp® issues. It also shows you standard troubleshooting processes so that you can resolve complex XenApp® issues in a mission critical environment. By the end of this book, you will see how and where to use supportive components that help minimize XenApp® issues. Also, we’ll explain various tools that can be useful when monitoring and optimizing entire application and desktop delivery model.
Table of Contents (13 chapters)

Summary


In this chapter, we covered how to prepare for troubleshooting, what the basic troubleshooting processes are, how to identify and analyze any XenApp problem, and how to reach the exact cause of XenApp problems.

At the end of this chapter, you learned some troubleshooting tips for some well-known XenApp issues.

In the next chapter, we will see more examples of other Citrix XenApp components that play an important role in delivering applications to end users through multiple platforms.