Book Image

Microsoft Identity Manager 2016 Handbook

By : David Steadman, Jeff Ingalls
Book Image

Microsoft Identity Manager 2016 Handbook

By: David Steadman, Jeff Ingalls

Overview of this book

Microsoft Identity Manager 2016 is Microsoft’s solution to identity management. When fully installed, the product utilizes SQL, SharePoint, IIS, web services, the .NET Framework, and SCSM to name a few, allowing it to be customized to meet nearly every business requirement. The book is divided into 15 chapters and begins with an overview of the product, what it does, and what it does not do. To better understand the concepts in MIM, we introduce a fictitious company and their problems and goals, then build an identity solutions to fit those goals. Over the course of this book, we cover topics such as MIM installation and configuration, user and group management options, self-service solutions, role-based access control, reducing security threats, and finally operational troubleshooting and best practices. By the end of this book, you will have gained the necessary skills to deploy, manage and operate Microsoft Identity Manager 2016 to meet your business requirements and solve real-world customer problems.
Table of Contents (22 chapters)
Microsoft Identity Manager 2016 Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

MIM service request failures


If you have deployed the MIM portal and are experiencing problems with it as a source or target system, a good place to start is the request history. You can search the request history by clicking on Search Requests:

Let's take a look at a common support call where a MIM request is failing and figure out the problem simply by looking at the request history. In this situation, an update to the Jeff Ingalls Direct Reports group is failing, as shown in the following screenshot:

If we click on the Detailed Content tab, we can see that we are trying to update description on the group:

Click on the Advanced View button and the Extended Attributes tab and look for Parent Request:

Next, click on the Applied Policy tab, and we can see numerous Management Policy Rules that were applied, as seen here:

If we click on the MPR object TFC: AD Group Provisioning and look at the details of its workflows, we will see a Set Description function that sets the value Managed by MIM Portal...