Book Image

VMware Performance and Capacity Management, Second Edition - Second Edition

By : Sunny Dua
Book Image

VMware Performance and Capacity Management, Second Edition - Second Edition

By: Sunny Dua

Overview of this book

Performance management and capacity management are the two top-most issues faced by enterprise IT when doing virtualization. Until the first edition of the book, there was no in-depth coverage on the topic to tackle the issues systematically. The second edition expands the first edition, with added information and reorganizing the book into three logical parts. The first part provides the technical foundation of SDDC Management. It explains the difference between a software-defined data center and a classic physical data center, and how it impacts both architecture and operations. From this strategic view, it zooms into the most common challenges—performance management and capacity management. It introduces a new concept called Performance SLA and also a new way of doing capacity management. The next part provides the actual solution that you can implement in your environment. It puts the theories together and provides real-life examples created together with customers. It provides the reasons behind each dashboard, so that you get the understanding on why it is required and what problem it solves. The last part acts as a reference section. It provides a complete reference to vSphere and vRealize Operations counters, explaining their dependencies and providing practical guidance on the values you should expect in a healthy environment.
Table of Contents (28 chapters)
VMware Performance and Capacity Management Second Edition
Credits
Foreword
Foreword
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Part 1
Part 2
Part 3
Index

The restaurant analogy


We've covered how all aspects of data center management have changed. These fundamental changes also change your IT business.

You are now a service provider. While your engineering or technical knowledge is still important, your customer measures you on your business service level. There is a subtle difference between what they care about and what they measure you on.

Sunny Dua and I use the restaurant analogy when explaining the need for a formal Service Level Agreement (SLA). The analogy has resonated well with many customers. Humans can always relate to food!

Essentially, a restaurant has two areas, often with a clear demarcation:

  • The dining area

  • The kitchen

Think of your IaaS business like a restaurant business. It has a dining area, where your customers live, and a kitchen, where you prepare the food. Guess which one is more important?

You're right. The dining area.

If everything runs smoothly in the dining area, customers are being served on time and with quality food...