We have discussed dependency views with some examples in the first chapter. In this chapter, we will focus more on how to create and view dependency views. A dependency view shows a snapshot of how different logical and physical infrastructure items are connected and interrelated to one another. Logical grouping might be a business service, a reference to a process, or any other logical item whereas a physical infrastructure item might be any infrastructure component like a server, network device or any other infrastructure device.
Dependency views are like organization charts, which have upstream and downstream relationships such as a person whom he reports to or his supervisor and then the downstream relationship are like the person's reportee.
Now look at the following dependency map, which seems to be the same as the organization chart that shows upstream and downstream relationships of the configuration items:
Dependency views have one root configuration item...