You are trying to log in to VCM and it throws an error: Your ID is disabled.
You will need access to SQL server to resolve the issue.
Consider this: you do not have anyone who can help you enable the ID or, even worse, you were setting up the VCM and still haven't added anyone, so yours is the only account that can log in and make the necessary settings.
No worries; we have a solution.
You will need SQL Managemnt Studio and access to your SQL server that holds the VCM DB.
Follow these steps to unlock the user:
Log in to the VCM SQL server and launch SQL Management Studio.
Select VCM as the database and run the first query:
select * from ecm_sysdat_logins
This will show all the users with their login IDs.
Note the login ID for the user you were trying and run the following query:
update ecm_sysdat_logins set login_active = 1 where login_id = X
X
is the login ID of the user you noted earlier.
The login...