This is one of the main discussion points when it comes to an SDDC. The concept of automation across departments is dependent on the pre-existing processes. The first step of automating them is actually identifying all their stages and requirements. This might be a tricky task but is very important for applying all SDDC benefits later on.
How would a perfect process look like to be automated?
- Clear defined steps and stations
- The execution of the process is preapproved; no approvals required during runtime
- Well defined requirements and outcomes for each station
- All used tools are programmable (API, scripts, CLI, and so on)
- All endpoints/tools can be reached from a single location
- All (yet) manual tasks can be automated using workflows
Again, this reflects the description of a perfect candidate. There might be a chance that you have processes, which fulfill only parts of these criteria. If that is the case, it is very important to be able to change the...