Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By : Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten
Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By: Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten

Overview of this book

Keep your organization up to speed with the Microsoft System Center 2016 Service Manager Cookbook. Over 100 practical recipes for SCSM 2016 give you all the tools to master IT service management.
Table of Contents (23 chapters)
Microsoft System Center 2016 Service Manager Cookbook - Second Edition
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Configuring how long to keep your SCSM data


This recipe provides the steps required to configure how long SCSM retains the data presented in the console. We will also provide steps on how long to retain data for historical use.

Getting ready

You need to ensure you have successfully installed the SCSM product, are a user in the SCSM Administrators role, and have the SCSM console open.

How to do it...

The following steps will guide you through the process of configuring the retention period in SCSM:

  1. Navigate to Service Manager Console | Administration | Settings | Data Retention Settings and click on Properties under Tasks, as shown in the following screenshot:

  2. Select Work Items | Review and adjust retention times (in days) to reflect how long the items should be kept in the SCSM database:

  3. Select History | Review and adjust the history retention times (in days) to reflect how long the history of items should be kept in the SCSM database:

  4. Click on OK to confirm the data retention settings.

How...