Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By : Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten
Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By: Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten

Overview of this book

Keep your organization up to speed with the Microsoft System Center 2016 Service Manager Cookbook. Over 100 practical recipes for SCSM 2016 give you all the tools to master IT service management.
Table of Contents (23 chapters)
Microsoft System Center 2016 Service Manager Cookbook - Second Edition
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Configuring global e-mail notification infrastructure settings


SCSM has numerous notification capabilities. The e-mail notification capabilities require you to configure global infrastructure settings. This recipe provides the steps to complete the infrastructure settings the e-mail functionality depends on.

Getting ready

Ensure you have a SCSM-supported SMTP server and have configured your infrastructure to allow the SCSM Management server to send e-mails. Record the following details:

  • Fully Qualified Domain Name (FQDN) of the SMTP server

  • The return e-mail address for notifications

  • The configured allowed port for SMTP communication

You must also ensure that you are in the SCSM Administrator role and have the SCSM console open.

How to do it...

The following steps will guide you through the process of configuring the settings for e-mail notifications:

  1. Navigate to Service Manager Console | Administration | Notification | Channels | Email Notification Channel and click on Properties under Tasks, as...