This chapter discusses the security model used in System Center 2016 Service Manager (SCSM) and provides the configuration steps required to personalize the security model to your needs.
Security is applied across all objects you can manage in SCSM. The security model in use is commonly known as Role Based Administration (RBA). The RBA model provides a consistent method of delegating security control over what a user can interact with and what actions they can perform. System Center 2016 Service Manager has 13 default security roles.
The 13 default roles are as follows:
Activity Implementers
Administrators
Advanced Operators
Authors
Change Initiators
Change Managers
End Users
Incident Resolvers
Problem Analysts
Read-Only Operators
Release Managers
Service Request Analysts
Workflows
The default security roles cannot be removed and have only one editable option; you can assign users or groups to a default role. The actions and implied actions of SCSM security roles can be found in the official...