Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Sales Cloud overview


Sales Cloud is a product designed to automate your sales process. By implementing this, an organization can boost their sales process. It includes campaign, lead, account, contact, opportunity (deal), product, quotes, Chatter, report, dashboard, and many other features as well. Sales Cloud includes everything that you need to close a deal faster.

Sales Cloud can support your business purposes if you are looking for a solution to provide basic lead management, contact management, and activity tracking. Using this, you can also maintain a strong sales pipeline, quoting, and contract management on cloud. The productivity achieved by implementing the Sales Cloud solution allows your sales team to focus on identifying and bringing in more business. Your sales team will work more competently, while your marketing executives are provided with the actual information to make more informed and quicker business decisions.

With Sales Cloud, your inside sales, marketing, sales rep...