Activities in SCSM 2012 are executed sequentially by default. To run different activities in parallel we need a Parallel Activity container.
This recipe will show how to create and work with Parallel Activities in SCSM 2012.
To create Parallel Activities in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open Change Request Service Pack Installation Template
that we created in an earlier recipe.
The following steps describes how to create and personalize Parallel Activities:
Click on the Activities tab in the Change Request form.
Click on + Activities.
Choose Default Parallel Activity from the list of templates and click on OK.
In the General tab we will fill the Title and Description field. We will select Software from the Area drop-down box.
Add Manual Activities to the Container Activity Template. In this recipe we will add the...