Book Image

Magento : Beginner's Guide - Second Edition

Book Image

Magento : Beginner's Guide - Second Edition

Overview of this book

Magento is one of the most powerful, flexible, and customizable e-commerce systems. It offers you the ability to create and manage a profitable online store. As your online store grows, you can be sure that this robust e-commerce system can handle your needs. However, getting started with Magento can be difficult without the right guidance.Magento Beginner's Guide - Second Edition provides guidance in the form of a step-by-step approach to building a simple, effective online store. The book covers the key features of Magento that will help you get your store up and running. It guides you through installation, configuration, populating your store with products, accepting payments, maintaining relationships with your customers, and fulfilling orders.Magento Beginner's Guide - Second Edition guides you through the installation, configuration, populating your store with products, accepting payments, maintaining relationships with your customers, and fulfilling orders. You will start with installing Magento on a hosting provider or on your local machine for testing purposes. From there, you will learn everything Magento has to offer, from working with products to adding additional functions.After installing Magento, you'll learn how to set up your first store and add multiple stores in the same environment. One of Magento's strengths, the product catalogue, will also be discussed thoroughly. From there we'll continue to set up payment and shipping methods. You'll learn to use themes to give your store the look and feel you need. As well as that, you'll start using extensions to expand Magento's functionality and you'll learn to process your first orders.You will learn to customize the default Magento storefront so that it becomes your personalized store and also about Magento's directory structure and find out where some of the elements of a store are customized. As you work your way through each chapter, your store will grow in scope and sophistication. By the time you finish this book, you should have a complete, working online store.
Table of Contents (19 chapters)
Magento Beginner's Guide Second Edition
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Setting up guest checkout


Magento differentiates between orders placed by guests and orders placed by registered customers. The big difference between the two modes of order placement is that the order information (such as billing and shipping information) for guest orders can only be found by opening the actual order under Sales | Orders. A customer that places an order by logging in or registering has a customer account, where all the order information also can be found, that is, you can find the customer and her or his order under Sales | Orders and Customers | Manage Customers.

Another way to think about it is: guest orders are one-off orders and do not allow Magento to tie the order to a customer account. Orders by logged in customers are tied to a customer account.

Customers, who have a customer account but then place a guest order, will not have that order shown in their customer account. This can create a bit of confusion for your customer service as well as customers. It is because...