During our initial discussions with our client (part of the initial tendering process), there was some concern expressed that one or two of the topics they were wanting to support with online learning might not be particularly engaging. The target audience were busy people, they told us, and some of the training that learners need to complete (for compliance and insurance purposes, for example Information Governance and Fire Safety) was vital in the context of organizational resilience but not particularly engrossing as far as content went. The client wanted to know if there was any way in which we could promote learner engagement, realistically, rather than only going through the motions of completing a training course simply because they have to. Let us take a little time to explore the concept of gamification.