Book Image

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
Book Image

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (17 chapters)
Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
9
Bibliography

What is emotional resilience?


Emotional resilience is the skill to adjust to change and move on, from negative or traumatic experiences, in a positive way. To keep a healthy balance between a tough head and a warm heart. As you build your emotional intelligence competencies and skills you are also building your emotional resilience, though a person with a high level of emotional intelligence still gets frustrated, angered, stressed, or anxious. The main difference is that a person with emotional resilience knows how to prevent and bounce back from those situations. Emotional resilience does not mean pushing your emotions down or away, or ignoring them altogether. It means acknowledging and managing them well. Your heart needs to stay open for you, so you can care for yourself in even the worst times. Before you delve into the five pillars of emotional resilience, I would like to share with you the best advice to be resilient:

  • Being resilient is not blocking out your feelings with drugs, pretending...