FAQs are typically text-based, with questions and their answers. The questions most frequently posed to companies by their customers are usually posted, along with the company's answers, on the company website or mobile application, in the help page section, for other customers to be able to search through them. Sometimes, the company provides a search function on the website, allowing customers to type in keywords related to their questions, which displays the answers as search results. However, none of the preceding methods can compete with the speed and efficiency voice-enabled FAQs can provide. For example, take a look at a typical FAQs section in the GEICO insurance mobile application, which is shown in the following screenshot. There are 11 categories, and there are between 2 to 12 questions per category. It would take a long time for customers...
Voice User Interface Projects
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Voice User Interface Projects
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Overview of this book
From touchscreen and mouse-click, we are moving to voice- and conversation-based user interfaces. By adopting Voice User Interfaces (VUIs), you can create a more compelling and engaging experience for your users. Voice User Interface Projects teaches you how to develop voice-enabled applications for desktop, mobile, and Internet of Things (IoT) devices.
This book explains in detail VUI and its importance, basic design principles of VUI, fundamentals of conversation, and the different voice-enabled applications available in the market. You will learn how to build your first voice-enabled application by utilizing DialogFlow and Alexa’s natural language processing (NLP) platform. Once you are comfortable with building voice-enabled applications, you will understand how to dynamically process and respond to the questions by using NodeJS server deployed to the cloud. You will then move on to securing NodeJS RESTful API for DialogFlow and Alexa webhooks, creating unit tests and building voice-enabled podcasts for cars. Last but not the least you will discover advanced topics such as handling sessions, creating custom intents, and extending built-in intents in order to build conversational VUIs that will help engage the users.
By the end of the book, you will have grasped a thorough knowledge of how to design and develop interactive VUIs.
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Voice User Interface Projects
Table of Contents (12 chapters)
Preface
Free Chapter
Introduction
Building an FAQs Chatbot
Building a Fortune Cookie Application
Hosting, Securing, and Testing Fortune Cookie in the Cloud
Deploying the Fortune Cookie App for Google Home
Building a Cooking Application Using Alexa
Using Advanced Alexa Features for the Cooking App
Migrating the Alexa Cooking Application to Google Home
Building a Voice-Enabled Podcast for the Car
Hosting and Enhancing the Android Auto Podcast
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Customer Reviews