We have come a long way. After following the proper UX process, involving planning, researching, analyzing, designing wireframes, prototypes, and the user interface, and developing the design, we launched the product.
However, even after launching the product, we will have to do another round of testing, to check that everything works properly.
This round of testing can be done by different groups of users, listed as follows:
- Our team itself, which knows how the product should work
- New users that know the concept of the product that we built, but have never used it before
- New users that have no idea about our product, but have decided to give it a try
This is a good thing, because we can gather feedback from the different user groups and create a plan for what we should tackle next, in order to improve our product.
This post-launching step is one of the best, because we will have time to collect and test reviews from our users. During this time, we can focus on fixing...