The best way to create a great user experience is to communicate with our users and customers directly. We need to be in their shoes to understand their pains, needs, and wants. If we don't communicate with them, our designs will not make sense, so we covered how to prevent this from happening.
We need to give a lot of attention to user research during our product's design and development processes. By doing this, we will understand our users' different habits, problems, needs, attitudes, and their frustrations in how they are dealing with challenges in their life. Understanding and getting to know our users is the only way to deliver the right solution for the product that we are building.