Getting help

There are a number of sources where you and your users can get assistance when working with Moodle Workplace. By default, a number of "user tours" have been configured that are displayed the first time a user navigates to certain pages. For instance, you will see the following message when you visit the dashboard for the first time:

Figure 2.14 – Moodle dashboard tour

As an administrator, you have the ability to create your own user tours. More details on this standard Moodle feature can be found at docs.moodle.org/en/User_tours.

Throughout Moodle Workplace, you can see the little Help icon beside individual configuration options. Upon selection, a little balloon will pop up displaying context-sensitive help, like so:

Figure 2.15 – Moodle built-in help

The Moodle community is growing continuously and, at the time of writing, has well over 1 million registered users (yes, 1 million!), of which over 5% are active. If you cannot find a solution to any of your Moodle problems using the preceding facilities, use the Search functionality at the top of the screen at moodle.org.

The entire Moodle documentation is online at docs.moodle.org – the earlier-mentioned help page on user tours is a good example. The landing page for the Workplace-related documentation is located at docs.moodle.org/en/Moodle_Workplace.

Information on how to get help is provided there for the (hopefully rare) situations when you need some assistance with Moodle Workplace.