Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

The pandemic effect

The outbreak of coronavirus acted as a forcing function that brought 332 million people online for the first time. This resulted in a digital transformation in shopping, socializing, and communicating. Voice and video APIs provided the infrastructure to build remote healthcare services that helped medical professionals serve their patients remotely. This also allowed children to attend school virtually and a vast population to work from home.

The pandemic fast-forwarded the plans of many businesses to come online by at least five years. Storefronts had to be closed overnight due to public health measures to avoid the spread of coronavirus; social distancing and stay-at-home rules catapulted heavyweights such as Walmart and Amazon to the front of the pack as consumers leaned on online shopping and grocery delivery more than ever before.

Platforms such as Etsy and Shopify allowed small businesses to set up e-commerce sites quickly. Shopify reported a record...