Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Industry standards for API experience

Over the years, many companies building API products have organically converged on a set of standardized documentation patterns and tools that they provide to their customers to learn about their APIs. Although there isn’t a specific list or guide to building API experience components, there are best practices that have been established by the leaders in the space.

API documentation starts with an API reference, which is often made directly from API specifications. There are additional components such as a sandbox, a command-line interface (CLI), software development kits (SDKs), Postman Collections, and so on to aid in the developer’s journey. In addition to tools that help developers get started with using your APIs, there are also tools that are focused on existing customers who might be looking at the API documentation to diagnose a problem with their integration or make enhancements to their existing integration.

There...