Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Summary

In this chapter, you learned about the components of API experiences across documentation and developer tools that you can consider offering to your customers. In the early phases of launching your APIs, it’s possible that you only provide a subset of this vast set of tools, but over time, you can learn about the needs of your customer base to improve and expand your API experiences.

The starting point of API experience for any API is a simple API reference. Once you begin with API references in the beta phase, you can learn from your customers and invest in building more tools to enhance the experience. As your API matures, you can invest in tools that make the API experience richer.

A great API experience with good documentation, developer tools, a sandbox, Postman Collections, support resources, SDKs, and so on can help customers easily understand how to use the API and get started with their own projects, saving them time and effort. Overall, a great API experience...