Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Adoption tracking

Adoption metrics are measurements that show how much customers use or adopt a product or service. In the context of APIs, adoption metrics can help a company understand how its API is being used and how effective it is at meeting the needs of customers.

The following screenshot shows the two key adoption metrics that are important to track for business stakeholders:

Figure 12.3 – Key adoption metrics for business stakeholders

Figure 12.3 – Key adoption metrics for business stakeholders

By keeping track of adoption metrics on a regular basis, an API company can see how its API is used and how well it works. This lets the company make smart decisions to drive growth and improve the product. You will learn more about measuring software development kit (SDK) and feature adoption in the sections that follow.

SDK adoption

SDK adoption metrics track how often developers use an SDK from an API company to build integrations with the API. Some examples of SDK adoption metrics for APIs include...