Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Understanding what growth means for APIs

APIs not only serve as a way for a company to offer a capability to external customers but are also a big part of its internal infrastructure. Internal APIs allow teams to build infrastructure capabilities that other groups within an organization can use. Consequently, most APIs are made to be internal or for partner usage only and are not public-facing.

The definition of growth for an API product is deeply aligned with whether the APIs are for internal, private, or for public usage, as this will determine who the customer is and the tools they have available to discover and start using a given API.

In the following sections, you will learn about the growth potential of each of the aforementioned APIs.

Internal APIs

For internal APIs, the internal tooling makes APIs readily available to other teams. Usually, an API architecture or governance team would establish best practices for how APIs are built and published across an organization...