Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Community-driven growth

APIs have targeted developers, and the developer community is very engaged and thriving. With the increased awareness of jobs in tech, there is a large population of people who are interested in becoming developers, and the developer community is eager to help. Developer relations and developer advocacy is a function in all companies that build APIs. The entire focus of these teams is to increase education on the topic of APIs by creating a wealth of content across videos, blogs, social media, and so on.

When customers are trying to integrate with a set of APIs, they can usually turn to content that is made available to aid them, but they can also use forums such as Stack Overflow to get answers. Increasingly, API teams are beginning to follow these public forums to gain insights into customer pain points.

A thriving community also results in valuable user-generated content that is great for the customer base. A great example of community-driven growth...