Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Preface

Application programming interfaces (APIs) have become a ubiquitous part of web technologies because they provide a standard way for different systems and applications to communicate and share data and functionality. This allows for greater flexibility, scalability, innovation, and interoperability in the web ecosystem.

As more and more organizations build APIs for use both inside and outside the company, different areas of design, documentation, governance, and life cycle have become more important. However, until now, APIs have only been viewed as technical components. I want to change the way APIs are thought of by seeing them as fully qualified products.

Because “API as a product” refers to a “product,” we consider an application program to be a standalone product rather than a technical component of a larger system. This means that an API is developed, marketed, and supported in a similar way as other products, with a focus on meeting the needs of specific user groups and delivering value to them.

The “API as a product” approach lets companies sell their data and services, while also giving developers a useful tool for making new apps and services. APIs as products also have revenue-generation potential, as they can be used as products themselves, either by licensing them to a third party or charging for their usage by end users.

I have organized this methodology into four key areas:

  • How to manage APIs as products
  • How to build customer empathy for API products
  • How to design metrics for measuring APIs from the infrastructure, product, and business perspectives
  • How to identify the right key performance indicators (KPIs) for API products and build a product strategy

This book will guide you through the process of managing APIs as products, building customer empathy, designing metrics for measuring success, and identifying KPIs to inform your product strategy. Whether you are new to the field or a seasoned professional, this book will provide valuable insights and best practices for optimizing the performance and profitability of your API products. Let’s dive in and discover how to unlock the full potential of your APIs.