Book Image

Managing eZ Publish Web Content Management Projects

Book Image

Managing eZ Publish Web Content Management Projects

Overview of this book

open-source CMS (content management system) and development framework with functionality for web publishing, intranets, e-commerce, extranets, and web portals. In this book, Martin Bauer of designit.com.au an eZ publish Silver partner, teaches you how to successfully manage and implement an eZ publish web content management project. He shows you how to produce quality results in a repeatable manner with the minimum of effort, and end up with eZ publish solutions that will delight your clients. The book presents strategies, best practices, and techniques for all steps of your eZ publish project, starting from client requirements, through planning, information architecture and content modeling, design considerations, and right up to deployment, client training, maintenance, support, and upgrades.
Table of Contents (20 chapters)
Managing eZ Publish Web Content Management Projects
Credits
About the Author
About the Reviewers
Preface
Index

Customer Collaboration over Contract Negotiation


I've been involved in many projects where the site has gone live around the same time as the contract has been finalized. That's not to say it's the safest way to manage a project; it's not. The purpose of the contract is to ensure that responsibilities and deliverables are clear, as well as providing a framework for resolving issues should they arise. If you have a good relationship with your client and are able to resolve things amicably, a contract is more like an insurance policy should things go wrong. The idea is to not let things go wrong in the first place; that's why there's greater value on customer collaboration rather than contract negotiation. If you're spending more effort working on clauses in a contract, you're not focusing on the project and delivering a working site. The contract is a part of the process, no doubt, but it shouldn't take precedence over dealing face to face with your client to work things out.