In this chapter you have learned how to monitor user activities using Moodle's internal reporting and tracking facilities, as well as third-party tools.
Earlier we mentioned a student who insists that he or she has submitted an assignment that cannot be located. The student will approach the teacher who will then use the course logs to identify the file. If this remains unsuccessful, the teacher will contact you as the administrator to shed some more light on the issue. You can then use the site-wide logs for the user, in case the file has been uploaded in a different course. This escalation is typical in scenarios where problems arise that cannot be resolved at course level.
We concluded the chapter with some information on privacy and data protection concerns, which is a potential issue given the nature of Moodle monitoring. Related to these issues is security, which will be dealt with in the next chapter.