Koha can automatically generate and e-mail due and overdue notices.
We will need to define:
Templates: Text to be included in the notices, along with fields that will be populated dynamically
Triggers: Definitions of when each type of notice should be sent for each patron category
To configure due and overdue notices, we will need to prepare a plan. We will need to identify which patron categories will receive notices, how many notices will be sent and when, and what the content will be in each notice. Our plan may look like this:
|
Patron category |
First notice |
Second notice |
Third notice | |||
|---|---|---|---|---|---|---|
|
Delay |
Template |
Delay |
Template |
Delay |
Template | |
|
Exchange Student |
1 |
Item Due Reminder |
3 |
Overdue Notice 1 |
5 |
Overdue Notice 2 |
|
Under Graduate Student |
1 |
Item Due Reminder |
3 |
Overdue Notice 1 |
5 |
Overdue Notice 2 |
|
Post Graduate Student |
1 |
Item Due Reminder |
3 |
Overdue Notice 1 |
5 |
Overdue Notice 2 |
For each template in the plan...