Another important aspect of IVRs is the ability to log calls. This helps us to go back and see how many calls have come in and when.
When a call comes in, we will store the phone number and the date and time of the call.
We'll also build a basic monitor to view call logs.
Let's set up a simple call logging system that lets us track calls. When a caller calls in, we'll update our database with a log of the call. Then, we'll be able to open a page and view all the calls.
Open
sql.sql
and load the schema into your database.Update
config.php
to your website and make sure your phone tree variables are set:<?php $dbhost = ''; // YOUR DATABASE HOST $dbname = ''; // YOUR DATABASE NAME $dbuser = ''; // YOUR DATABASE USER $dbpass = ''; // YOUR DATABASE PASS $directory = array( '1'=> array( 'phone'=>'415-555-2222', 'firstname' =>...